Shipping Information
Clothing
Domestic - Thailand
Free shipping on all orders. A tracking link will be sent to your e-mail once your order has been shipped. Please allow 1-2 business days for shipping within Bangkok, and 2-3 business days for up country. Deliveries are made via Thai Post EMS & DHL.
International Shipping
Due to the parcel size, all purchases of bags (Sienna & Willow) will be shipped Express with a flat rate charge of 1,500 THB in Asia and 2,400 THB for rest of world. For all other items we offer E-packet plus via Thai Post with rates and delivery estimates as below.
International Shipping - Zone 1: Asia
| East Asia | Asia Pacific |
| ASEAN Countries | China |
| Bhutan | Japan |
| India | South Korea |
| Maldives | Hong Kong |
| Taiwan |
Estimated Delivery Times: 5-7 business days
International Shipping - Zone 1: Rest of World
| Oceania | Europe | N. America |
| Australia | France | Mexico |
| New Zealand | Germany | |
| United Kingdom |
Estimated Delivery Times: 7-10 business days
Shipping Rates - International - Zone 1
| Weight (Kg) | Price THB |
| 0-0.5 Kg | 400 THB |
| 0.5-1 Kg | 750 THB |
| 1-1.5 Kg | 1,100 THB |
| 1.5-2 Kg | 1,450 THB |
| 2-2.5 Kg | 1,800 THB |
| 2.5-3 Kg | 2,150 THB |
| 3-4 Kg | 2,700 THB |
*orders of more than 2 Kg will be split into multiple parcels at no extra cost*
____
International Shipping - Zone 2: Rest of World
| Europe | North/ South America | Middle East/ Africa | |
| EU 27* | Turkey | Brazil | Egypt |
| Russia | Ireland | Canada | Saudi Arabia |
| Serbia | Norway | South Africa |
*excluding Cyprus, Czech Republic, Latvia & Lithuania which are not currently in our service zone
*orders of more than 2 Kg will be split into multiple parcels at no extra cost*
Shipping Rates - International - Zone 2
| Weight (Kg) | Price THB |
| 0-0.5 Kg | 700 THB |
| 0.5-1 Kg | 1,200 THB |
| 1-1.5 Kg | 1,800 THB |
| 1.5-2 Kg | 2,400 THB |
| 2-2.5 Kg | 3,000 THB |
| 2.5-3 Kg | 3,600 THB |
| 3-4 Kg | 4,200 THB |
Bags (International)
Due to the packaging size bag shipping is based on volumetric weight as below:
Papier Bag:
ASEAN: 500 THB
Asia - 900 THB
Non Asia (rest of world) - 1,600 THB
All other bags:
ASEAN: 500 THB
Asia - 1,500 THB
Non Asia (rest of world) - 2,400 THB
*United States direct shipping has now been suspended to due complexities in customs clearance. If you would like to order to USA please contact our team and we will ship all orders via DHL express. Please reach us at help@sheknowsofficial.com or Instagram Sheknowsofficial.
Taxes and Duties
Where applicable, taxes and import duties on international orders are the responsibility of the purchaser. We cannot help on individual custom cases. Please note that you may need to collect the item from your local post office where tax or duties need to be cleared.
For order inquiries, kindly contact us at help@sheknowsofficial.com